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Terms of Use


  1. The Scottish and Southern Energy Business Energy Centre is operated by Scottish and Southern Energy plc (SC117119) whose registered office address is at Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ (“SSE”).
  2. “You” refers to you and your business. Any other permutations of “you” shall be construed accordingly.
  3. You may already have signed terms and conditions with SSE or one of our brands, these additional terms relate only to your use of this internet service. In the event there is a dispute between these terms and conditions and those of your energy supply, these terms and conditions shall prevail.
  4. You must have a valid e-mail account to use this internet service and it is your responsibility to ensure that you keep it up to date.
  5. SSE reserves the right to refuse the use of the internet service to anyone for any reason whatsoever in its absolute discretion.
  6. You may wish to exclude our right to send marketing material to you by email and/or post by unticking the box in this “Signup for your account” section of the website.
  7. SSE accepts liability in full for any personal injury or death caused by its negligence and for any fraudulent misrepresentation. However, to the extent permitted by applicable law, SSE hereby excludes any and all other liabilities and/or responsibilities and disclaims any and all warranties, whether express or implied, statutory or otherwise relating to this internet service, the information contained on it and/or its use.
  8. All bills shall be due and payable on the “date due” of each bill. You shall remain fully responsible and liable to pay any bills regardless of whether or not you can access this service or you for any other reason fail to read the relevant notification.
  9. Should you not pay any bill on or before the date on which it is due and payable, SSE reserves the right to claim interest from the date on which it is due and payable to the date it is actually paid in full in accordance with the terms and conditions under which you purchase the energy product.
  10. You agree that: access to the web site; use of information contained within this web site; or access to hypertext links through this web site is to be used at your own risk as no representations or warranties of any kind whether express or implied are made and are hereby excluded to the extent permissible by law. No member of the Scottish and Southern Energy Group shall be liable for any loss or damage, howsoever arising out of or in connection with the use of the web site, including without limitation, direct or indirect loss, consequential loss or damage or loss of profit, loss arising from use or loss of use, loss arising from any errors or omissions in the information contained in or referred to in this web site and whether for breach of contract, in negligence, delict or tort. SSE cannot guarantee uninterrupted and/or reliable access to this internet service and makes no guarantees whatsoever as to its operation, availability, functionality, that it will be free of error or disruption or otherwise. We will provide notice to you regarding extended or long-term disruption or permanent discontinuance of service where the circumstances reasonably allow.
  11. We may prevent you from using the service immediately without notice if you breach any of these terms and conditions. While SSE does not levy charges for this service, you may be required to pay access fees and/or call charges necessary to access your e-mails to your service provider. Your liability to pay any such charges shall have no effect on, nor shall it affect, any of your obligations in relation to this internet service.
  12. By signing up to the internet service, you agree to SSE collecting, accessing and storing your information only for the purpose to which these terms and conditions relate. For the purposes of the Data Protection Act 1998, as far as personal data is collected, stored and used SSE is the Data Controller and Data Processor. SSE hereby represents, warrants and undertakes that it shall:
    1. process the data collected only and strictly as is necessary for the performance of its obligations under this Agreement or otherwise in accordance with your instructions;
    2. maintain sufficient technical and organisational security measures against unauthorised or unlawful processing of the data collected and against accidental loss or destruction of, or damage to, the data collected;
    3. not transfer the data collected outside of SSE without your written consent; and
    4. not process the data collected in any way contrary to the Data Protection Legislation.
  13. We may collect cookies from you whilst you are using the website for SSE’s usage records.
  14. Upon termination of these terms and conditions and you no longer requiring access to the website, SSE shall return or securely destroy any data obtained under these terms and conditions relative to you and in SSE’s possession or control at the date of termination, as instructed by you.
  15. You agree to use the internet service responsibly. You will not use it for any fraudulent or other illegal purpose or to interrupt or damage our services or to make them less efficient.
  16. All materials (including, without limitation, all designs, text, graphics and their selection and arrangement) relating to the website are protected by the copyright of SSE. No such material may be copied or reproduced in any form whatsoever, whether physical, electronic or otherwise, without SSE’s express, prior, written consent.
  17. If any of these provisions should be determined unlawful, invalid or otherwise unenforceable by reason of law then, to the extent and within the jurisdiction which that provision is found to be unlawful, invalid or unenforceable, then we shall be entitled to change that provision in a way that makes it fair and valid or it shall be deleted and shall not affect the validity and enforceability of the remaining provisions which shall continue to be binding and in force.
  18. If you wish to cease using the internet service, you should give SSE 7 days notice by sending an email to the administrator. At the end of the seventh day, you will no longer be able to access the service.
  19. SSE expressly reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on the internet service. Your access to the internet service will be deemed an acceptance of the terms existing at the time.
  20. This agreement is governed by English law. We both agree to the jurisdiction of the English courts for disputes.