COVID-19: Keep up to date with the latest information via our Frequently Asked Questions. If you are experiencing a power cut or loss of supply, click here.
COVID-19: Keep up to date with the latest information via our Frequently Asked Questions. If you are experiencing a power cut or loss of supply, click here.
Our smart meter rollout is underway –
we’ll be in touch soon if you’re eligible
If your business has up to nine sites, you qualify for a next-generation SMETS2 smart meter.
With SMETS2, you’ll enjoy the same benefits of other smart meters – no more manual readings or estimated bills, and access to your energy data.
Unlike other smart meters, with SMETS2 you can switch suppliers without losing any smart functionality. And as they form part of the Government’s smart energy initiative, smart meters are fitted at no extra cost.
Smart meters help you understand how your business uses energy. So when you get a smart meter from us, you’ll also get access to Clarity. It’s a free online energy management platform that presents the data from your smart meter in user-friendly graphs and tables. And when you know how much energy you’re using, and when you use it, it’s easy to identify ways to save.
Our smart meter rollout is now well under way, and we are currently in the process of contacting all our customers with qualifying meter types. If you’re eligible, we will be in contact by the end of June 2021 to offer you an appointment. If you require a smart meter sooner, please contact us, or you can take a look at our FAQs for answers to any other smart meter queries.
0345 725 2526
0800 389 4466
Fill out our online contact form at the link below
National Gas Emergency Service:
0800 111 999
105
Contact your local network operator