COVID-19: Keep up to date with the latest information via our Frequently Asked Questions. If you are experiencing a power cut or loss of supply, click here.
COVID-19: Keep up to date with the latest information via our Frequently Asked Questions. If you are experiencing a power cut or loss of supply, click here.
If you've got any questions or want to find out more, just give us a call or use the form below.
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Customer services
Tel: 0345 725 2526
Business sales
Tel: 0800 389 4466
Commercial electricity and gas new connections:
If your query is related to payment or your energy usage, please fill in our online form and we’ll get back to you as soon as possible.
Click here to submit a meter reading
To report a power cut or dangerous situation, contact your local network operator.
If you have a loss of gas supply, gas escape or any other gas emergency, please call the National Gas Emergency Service: 0800 111 999
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